Optimise your visitor service and materials management with automated storage and dispensing solutions.
Customer satisfaction
Faster processing
Additional wardrobe turnover
Payback within 9 months
The cultural and entertainment sectors are in a phase of rethinking and transformation. With changing visitor patterns, increasing expectations around experience and continued pressure on operational efficiency, cultural institutions and entertainment venues are looking for innovative solutions that both improve visitor experience and control operational costs.
The Association of Theatre and Concert Hall Directors reports that 93% of cultural institutions identify efficiency improvements in cloakroom processes as a priority, while 95% of venues identify visitor service as a critical factor for repeat visits.
Smart lockers are transforming the way cultural and entertainment venues welcome and serve their visitors. They offer an advanced system for cloakroom management, equipment dispensing and services that both improves flow and generates new revenue streams.
Venues implementing intelligent locker systems report a threefold increase in throughput at peak times, a 45% increase in cloakroom revenue and a payback period of less than nine months. Moreover, 95% of these venues report a significant improvement in visitor appreciation.
Equipment management solutions enable theatres and museums to accurately track and manage valuable audiovisual equipment, loan items and exhibition materials. This leads to fewer losses, better maintenance planning and optimal use of valuable assets.
NextLox differentiates itself in the cultural sector through in-depth knowledge of the unique dynamics of theatres, museums and entertainment venues. Our systems are designed with a principled focus on integration capability. We offer seamless interfaces with all leading ticketing systems, CRM platforms and access control systems used in the cultural sector.
These integrations ensure that cloakroom processes are no longer an isolated part, but fully intertwined with the visitor's customer journey - from ticket purchase to post-event communication. This not only creates operational benefits, but also enriches data-driven insights into visitor behaviour and preferences.
"The Nextlox vending machines make our care services available 24/7, exactly where and when patients need them. Patients can thus pick up or borrow their aids themselves at any time. The link with our back office ensures that everything runs automatically and smoothly."
Dick van Aggel - Director
"Nextlox medicine dispensing has transformed our service. Our patients appreciate the flexibility and convenience, while we as a pharmacy team have more time for personal counselling. The seamless integration with our AIS system makes the process very efficient and reliable for us."
Marjan Verhoef - Dispensing general practitioner
Request a demo today and experience smart lockers in action.
Request a demo today and experience smart lockers in action.