The role of the company reception has changed significantly in recent years. Whereas receptionists used to primarily deal with visitor reception, telephony, and administrative tasks, they now spend an increasing amount of time managing a growing stream of package deliveries. Not only business orders, but also private parcels from employees find their way to the reception desk. Each delivery must be accepted, registered, and then get to the correct person. This not only takes up time but also regularly leads to disruptions in daily work. When a company site is secured with a boom barrier or access gate, the registration process is also added to this.
Automate parcel reception with smart lockers
A clever solution to this growing problem is to install a smart locker wall. This can even be placed before the barrier or access gate, meaning delivery drivers no longer require access to the site or building.
The method is simple:
- The delivery driver indicates on the display for whom they are calling and which locker size they require.
- The delivery driver places the parcel in an available locker.
- The system automatically registers the delivery.
- The recipient receives an email notification immediately.
- The employee collects the package when it suits them.
This fully unburdens the reception and employees are no longer dependent on opening hours or the availability of reception staff.
Also ideal for visitor passes
Smart lockers offer more options than just parcel reception. The same locker wall can also be used for issuing visitor passes.
When a visitor is pre-registered, they automatically receive an email containing a QR code. Upon arrival, the visitor scans the QR code at the locker wall, which automatically opens the correct locker containing the visitor pass.
This offers several advantages:
- Shorter queues at reception.
- Faster visitor flow.
- Less administrative work.
- Professional and modern reception.
Flexible locker layoutg
Every organisation has different needs. That's why smart lockers can be equipped with different compartment sizes. For example, one locker wall can consist of:
- Small compartments for visitor passes, keys, or documents.
- Medium-sized compartments for standard parcel deliveries.
- Large compartments for bulky packages and materials.
This creates a flexible solution that grows with your organisation's logistical needs.
Greater efficiency, less workload
By automating parcel deliveries and the issuing of visitor passes, a more efficient reception process is created. Reception staff can once again focus on their core tasks, while employees, visitors, and delivery drivers benefit from a fast and user-friendly solution.
Smart lockers are therefore not only a practical investment, but also an important step towards a modern and digital reception process.
Would you like to know more about the use of smart lockers for parcel reception and visitor registration? Then read more about parcel lockers and smart lockers via: https://nextlox.com/lockerwand/pakket-lockers-kluisjes/