As a temporary pop-up ice rink in the centre of Rotterdam, Schaatsbaan Rotterdam wanted to improve visitor satisfaction and operational efficiency. Before the season, Nextlox lockers were installed to safely store personal belongings, reduce queues at the cloakroom and create new revenue opportunities. Smart software integration and a modular design make the process faster, easier and more robust for both organisation and visitors.
Skating Rink Rotterdam is the city's temporary winter attraction, welcoming thousands of visitors each season for recreational skating, events and corporate outings. As a pop-up ice rink, the organisation runs entirely on flexibility, efficiency and an optimal visitor experience.
As a temporary ice rink, Skating rink Rotterdam has to build up a complete infrastructure in a short period of time every season and take it down again afterwards. The existing locker system no longer matched the ambitions in terms of service, flexibility and efficiency.
The organisation sought:
Nextlox supplied and installed modular smart lockers that can be fully controlled in-house. The system is designed for temporary and dynamic locations where speed, reliability and flexibility count.
Key features:
In the video below, see how Schaatsbaan Rotterdam uses the lockers in practice.
Impact in brief
Improved visitor service
As a pop-up ice rink, flexibility and efficiency are essential for us. We were also looking for a flexible and modular system for our lockers. With Nextlox's smart lockers, we now have a system completely in-house, with a user-friendly self-service concept that minimises breakdowns and increases convenience for visitors. It also offers us a stronger revenue model with possibilities for software integration with ticketing, for example. The modular concept was decisive for us: the lockers are easy to place, move and store efficiently after the season. With this, we have not only improved our service, but also future-proofed our operation.
Conclusion
With the implementation of the modular smart lockers, Schaatsbaan Rotterdam has taken an important step in professionalising its winter operation. The combination of flexibility, self-service and software integration provides a future-proof solution that perfectly matches the dynamics of a temporary ice rink.
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